Welcome to H S R Enterprises. These Terms and Conditions govern your use of our services and products. By purchasing from or using our website, you agree to comply with these terms.

1. Company Information

H S R Enterprises
Registered Address: Shop No. 2-3, Opposite MPS School, Jawahar Nagar, Jaipur-302004, Rajasthan, India
GST No: 08APMPR3357J1ZA
Proprietor: Mr. Akram Raza

2. Products and Services

We offer a variety of products including but not limited to:

  • Gemstone Bracelets
  • Rough Gemstones
  • Raw Crystals
  • Wholesale Gemstone Beads
  • Gemstone Rough, Tumble, Chips for Jewelry
  • Sandalwood Beads and Sandalwood Japa Mala

All products are subject to availability and may be discontinued or updated at any time without prior notice.

3. Pricing and Payment

  • All prices are in INR and are subject to change without prior notice.
  • We accept the following payment methods:
    • Cash
    • Credit Card
    • Bank Transfer
    • Cheque
    • Online Payments
  • Payment must be made in full before products are dispatched.

4. Customized Packaging

We offer customized packaging for our products upon request. Additional charges may apply depending on the requirements.

5. Shipment and Delivery

  • Shipment Mode: By Road
  • Delivery timeframes may vary depending on the location. We strive to deliver products promptly, but we are not responsible for any delays caused by shipping carriers or unforeseen circumstances.
  • Shipping charges will be calculated and communicated during the checkout process.

6. Returns and Refunds

  • Returns are accepted only for defective or damaged products, and the request must be made within 7 days of receipt.
  • To initiate a return, customers must provide proof of the defect or damage (such as a photo or video) and send it to our customer service team.
  • Refunds will be processed after the returned item has been inspected and approved. Refunds will be credited through the original payment method used at the time of purchase.
  • Customized products are non-returnable and non-refundable.

7. Quality Assurance

We are committed to providing premium quality products. Our team of quality analysts inspects all products before dispatch to ensure they meet the highest standards. However, slight variations may occur due to the natural characteristics of gemstones and crystals.

8. Intellectual Property Rights

All content, including text, images, and logos, on our website and product packaging is the intellectual property of H S R Enterprises. Unauthorized use or reproduction is prohibited.

9. Limitation of Liability

H S R Enterprises will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Privacy Policy

We are committed to protecting your privacy. Any personal information provided will be used solely for processing orders and delivering products. We do not share customer information with third parties except as necessary for the delivery process.

11. Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of India. Any disputes arising from the use of our services or products will be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.

12. Changes to Terms and Conditions

H S R Enterprises reserves the right to update or modify these terms at any time without prior notice. Customers are encouraged to review these terms regularly to stay informed of any changes.